Training and Advisory Webinars - October 2022 Series
Incident Reporting Procedures & Claims Process
In the event of an incident, you should call:
SCR’s Alert:24 24/7 Incident Helpline
US and Canada: (212)915-8630
When reporting an incident, please provide as much of the following details as possible:
• Policy number
• At least two contact telephone numbers
• Date and time of the incident
• Location of the incident
• What happened
• Name(s) of those involved in the incident
• Steps taken so far
• Whether contact has been made by the kidnappers and if so whether a ransom demand has been made
