Billing FAQ

  • A supplier’s invoice is required for medication or supplies given to patients in the office.     
  • Note: Invoice can’t be more than 1 year old.
  • Did you bill under the correct provider?
  • Does the name in box 31 match what is on your note(s)?
  • Code 99455 can only be billed if the patient was examined with MMI assigned during the visit.
  • Note: DOS on the bill must match the exam date.
  • A complete billing package must include a bill, medical notes, and any other supporting documentation.
  • Please allow at least 30 days before inquiring about the status.
  • We are allowed 45 days for bill processing / payment issuance.
  • If you leave a message, please allow us 3 days to respond.
  • If it has been longer than 90 days, please send a request in writing to stop pay and reissue.